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Strategic customer service : managing the customer experience to increase pos…
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Goodman, John A.
Edition
-
ISBN/ISSN
978-0-814-41333-3
Collation
1 online resource (xiv, 256 p.) : ill.
Series Title
-
Call Number
658.812 Goo
Edition
-
ISBN/ISSN
978-0-814-41333-3
Collation
1 online resource (xiv, 256 p.) : ill.
Series Title
-
Call Number
658.812 Goo
Availability
3
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Strategic Compensation
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Martocchio, Joseph J.
Edition
6th
ISBN/ISSN
978-0-132-54706-2
Collation
xxiv, 403 p. : ill. ; 26 cm.
Series Title
-
Call Number
650 Mar
Edition
6th
ISBN/ISSN
978-0-132-54706-2
Collation
xxiv, 403 p. : ill. ; 26 cm.
Series Title
-
Call Number
650 Mar
Availability
3
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Straight from the CEO : the world's top business leaders reveal ideas that ev…
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Price, Colin
Dauphinais, G. William
Edition
-
ISBN/ISSN
978-0-684-84608-8
Collation
318 p. : ill. ; 25 cm.
Series Title
-
Call Number
658.4 Dau
Edition
-
ISBN/ISSN
978-0-684-84608-8
Collation
318 p. : ill. ; 25 cm.
Series Title
-
Call Number
658.4 Dau
Availability
3
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Small Business Accounting
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Epstein, Lita
Myers, Susan
Edition
-
ISBN/ISSN
978-0-470-19863-6
Collation
xx, 411 pages : ill ; 23 cm.
Series Title
-
Call Number
657.9042 Eps
Edition
-
ISBN/ISSN
978-0-470-19863-6
Collation
xx, 411 pages : ill ; 23 cm.
Series Title
-
Call Number
657.9042 Eps
Availability
3
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Service Management: Operations, Strategy, Information Technology
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Fitzsimmons, James A
Fitzsimmons, Mona J
Edition
7th
ISBN/ISSN
978-9-792-25750-2
Collation
xviii, 541 p. : ill. ; 28 cm.
Series Title
-
Call Number
658 Fit
Edition
7th
ISBN/ISSN
978-9-792-25750-2
Collation
xviii, 541 p. : ill. ; 28 cm.
Series Title
-
Call Number
658 Fit
Availability
3
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Roadmap to Entrepreneurial Success: Powerful Strategies for Building a High-P…
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Price, Robert W
Edition
-
ISBN/ISSN
978-0-814-47190-0
Collation
xi, 292 p. ; 24 cm.
Series Title
-
Call Number
658.421 Pri
Edition
-
ISBN/ISSN
978-0-814-47190-0
Collation
xi, 292 p. ; 24 cm.
Series Title
-
Call Number
658.421 Pri
Availability
3
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Retailing Management
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Levy, Michael
Weitz, Barton A
Edition
8th
ISBN/ISSN
978-0-071-22098-9
Collation
xxvii, 657 p : ill ; 28 cm.
Series Title
-
Call Number
658.87 Lev
Edition
8th
ISBN/ISSN
978-0-071-22098-9
Collation
xxvii, 657 p : ill ; 28 cm.
Series Title
-
Call Number
658.87 Lev
Availability
3
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New Venture Creation: Entrepreneurship in the 21st Century
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Timmons, Jeffry A
Spinelli, Stephen
Edition
8th
ISBN/ISSN
978-0-071-27632-0
Collation
xxxi, 666 p : ill ; 28 cm.
Series Title
-
Call Number
658.11 Tim
Edition
8th
ISBN/ISSN
978-0-071-27632-0
Collation
xxxi, 666 p : ill ; 28 cm.
Series Title
-
Call Number
658.11 Tim
Availability
3
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Net Gain: Expanding Market through Virtual Communities
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Hagel, John
Armstrong, Arthur
Edition
-
ISBN/ISSN
978-0-875-84759-7
Collation
xv, 235 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.800 Hag
Edition
-
ISBN/ISSN
978-0-875-84759-7
Collation
xv, 235 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.800 Hag
Availability
3
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Moral intelligence : enhancing business performance and leadership success
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Lennick, Doug
Kiel, Fred
Edition
-
ISBN/ISSN
978-0-131-49050-5
Collation
xliv, 256 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.408 Len
Edition
-
ISBN/ISSN
978-0-131-49050-5
Collation
xliv, 256 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.408 Len
Availability
3
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