APA Style
Fitzsimmons, James A, Fitzsimmons, Mona J. (2011).
Service Management: Operations, Strategy, Information Technology (7th).
New York:
McGraw Hill.
Chicago Style
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management: Operations, Strategy, Information Technology.
7th
New York:
McGraw Hill,
2011.
Management, Marketing.
MLA Style
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management: Operations, Strategy, Information Technology.
7th
New York:
McGraw Hill,
2011.
Management, Marketing.
Turabian Style
Fitzsimmons, James A, Fitzsimmons, Mona J.
Service Management: Operations, Strategy, Information Technology.
7th
New York:
McGraw Hill,
2011.
Management, Marketing.