APA Style
Rangkuti, Freddy. (2013).
Customer Service Satisfaction & Call Center Berdasarkan ISO 9001 .
Jakarta, Indonesia:
Gramedia Pustakatama.
Chicago Style
Rangkuti, Freddy.
Customer Service Satisfaction & Call Center Berdasarkan ISO 9001.
Jakarta, Indonesia:
Gramedia Pustakatama,
2013.
Management, Marketing.
MLA Style
Rangkuti, Freddy.
Customer Service Satisfaction & Call Center Berdasarkan ISO 9001.
Jakarta, Indonesia:
Gramedia Pustakatama,
2013.
Management, Marketing.
Turabian Style
Rangkuti, Freddy.
Customer Service Satisfaction & Call Center Berdasarkan ISO 9001.
Jakarta, Indonesia:
Gramedia Pustakatama,
2013.
Management, Marketing.