APA Style
Fitzsimmons, James A. (2014).
Service Management : Operations, Strategy, and Information Technology .
New York:
McGraw-Hill.
Chicago Style
Fitzsimmons, James A.
Service Management : Operations, Strategy, and Information Technology.
New York:
McGraw-Hill,
2014.
Management, Marketing.
MLA Style
Fitzsimmons, James A.
Service Management : Operations, Strategy, and Information Technology.
New York:
McGraw-Hill,
2014.
Management, Marketing.
Turabian Style
Fitzsimmons, James A.
Service Management : Operations, Strategy, and Information Technology.
New York:
McGraw-Hill,
2014.
Management, Marketing.