APA Style

Zeithaml, Valarie A.. (2013). Services Marketing : Integrating Customer Focus Across The Firm . New York: McGraw-Hill.

Chicago Style

Zeithaml, Valarie A.. Services Marketing : Integrating Customer Focus Across The Firm. New York: McGraw-Hill, 2013. Management, Marketing.

MLA Style

Zeithaml, Valarie A.. Services Marketing : Integrating Customer Focus Across The Firm. New York: McGraw-Hill, 2013. Management, Marketing.

Turabian Style

Zeithaml, Valarie A.. Services Marketing : Integrating Customer Focus Across The Firm. New York: McGraw-Hill, 2013. Management, Marketing.